Switchomatic UK energy FAQ

Benefits of switching gas and electricity suppliers

What if I discover a gas leak or a problem with my electricity after switching?

It is important to note that switching energy suppliers DOES NOT involve any physical work to your gas or electricity supply. It is purely an administrative procedure. Therefore, switching supplier is not going to cause or increase the risk of a problem with your gas and electricity supplies.

All energy suppliers, regardless of which one you have switched to or from, use the same emergency procedures.

Your new electricity supplier will supply you with a 24hr emergency helpline number for any problems you may have your electricity.A

National Grid is the company responsible for dealing with any gas emergencies. The number to call should you need to report a problem with your gas supply is 0800 111 999.

Created: 27th Jun 2011, Last Modified: 28th Dec 2018, Switchomatic

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